EMPLOYEE HANDBOOK
Welcome to
Agree to Agree Group.
INTRODUCTION
Agree to Agree Group was founded by Nathen Doyle, a hospitality professional, entrepreneur and visionary in 2024. The mission of Agree to Agree Group is to build a working example of balance in business.
OUR MISSION
We strive to create opportunities for hospitality professionals to grow and develop into roles within the hospitality industry through training, development and pathways created within the company and across multiple existing and new venues.
OUR VALUES
DESIRE - To make a change for the better.
APPRECIATION - For what has come before you.
SELF REFLECTION - Seeking a better version of yourself.
BALANCE - Always seeking the centre point.
JOY - Finding a deep sense of fun, warmth and contentment.
Residence is a concept born out of a love of hospitality. The venue will bring on a new resident chef every year where the restaurant will act as a canvas for the food concept of the incoming chef. The chef will create 4 seasonal menus that will change over the year. We as a team will be educated on the evolving food and expected to tell the story of the product from sourcing produce to cooking techniques. There will be an expectation of storytelling at table.
The service style will be casual fine dining with a focus on knowledge and narrative. We don’t expect you to be a robot but we do expect you to be a professional. We want to create an engaging and personal dining experience.
We are excited to bring together a group of passionate hospitality professionals to create a truly unique dining experience.
Cafe, deli, wine bar and store, sunhands features a strong seasonal offering that champions local makers, growers and producers.
Sunhands is a brought to you by the team at Heartattack And Vine, the vision led by Ishella Butler who previously managed the neighbourhood main-stay.
Our service is casual but professional. We are a local watering hole for the neighbourhood. We are generous and humble in our hospitality.
Dine in for ‘dippy eggs’ or a sunhands plate for breakfast, grab a seasonal salad for a quick lunch, enjoy some relaxed outdoor dining over a wine or two, or take a bottle home; sunhands caters to Melbourne’s many moods.
A perfect sun-drenched corner for alfresco dining or an aperitivo.
A neighbourhood cafe designed fit seamlessly fit into the day to day life of Clifton Hill. Open House was created to be an extension of your home. A place to work from, to meet at and a place to make your own. Our service is friendly and warm, we get to know our regulars and we accomodate peoples needs.
Open house focuses on high quality product and a simple but cleverly curated menu. We work with sustainable, small producers where ever possible.
Nights will be about evening drinks in the sun. A place that you’d come for a drink but end up staying for dinner.
WELCOME TO THE TEAM.
We’re excited to welcome you to the team. Here are your key contacts.
Residence
815 Swanton st, Parkville 3010
Cameron Earl (Owner & VM): 0450 514 033 cameron@residenceatthepotter.com.au
Jasper Avent (Exec Chef): Jasper@agreetoagreegroup.com
Armeda Hammonds (Payroll) accounts@residenceatthepotter.com.au
Casey Skinner (HR/Team & Culture) Casey@agreetoagreegroup.com
Opening hours:
Monday: 8am-4pm
Tuesday-Friday: 8am-11pm
Saturday: 11am-11pm
Sunhands
169 Elgin St Carlton 3053
Ishella Butler (Owner & VM): 0401 261 682 ishella@sunhands.com.au
Armeda Hammonds (Payroll) accounts@sunhands.com.au
Casey Skinner (HR/Team & Culture) Casey@agreetoagreegroup.com
Sunday-Wednesday 8am - 3pm
Thursday-Saturday 8am - 10pm
Open House
122 Roseneath St Clifton Hill
India Anderson (Owner & VM) 0448 296 088 india@open-house.com.au
Diego Leon (Owner & Head chef) 0414 019 937 diego@open-house.com.au
Armeda Hammonds (Payroll) accounts@open-house.com.au
Casey Skinner (HR/Team & Culture) Casey@agreetoagreegroup.com
Monday-Sunday 7am - 3pm
HOW WE WORK.
Now that you’re a part of the team…
All employees will be onboarded using Tanda, please complete paperless onboarding via the email that you have received from your employer or manager. If you have any questions, please contact your manager.
Rosters are completed and accessed via Tanda and are published fortnightly. See our Leave & Unavailability Policy regarding how to request leave and time off.
Dress code:
Each venue has some slight differences in their required dress code. Please see your venues dress code below.
RESIDENCE: Professional, tidy work attire, no activewear or loungewear. The team are expected to wear closed black shoes, dark pants and a white shirt. An apron or servers jacket will be provided to all employees and must be worn for duration of all shifts. Your apron/jacket allocation will depend on the terms of your employment/frequency of shifts and you are responsible for these items after induction.
SUNHANDS: Professional and tidy work attire, no activewear or loungewear. You are expected to were closed shoes and neutral colours with no visible branding or designs. You will be provided with a black apron that you are expected to keep clean for your shifts.
OPEN HOUSE: Professional and tidy work attire, no activewear or loungewear. No visible branding or designs. You are expected to were closed shoes. You will be provided with a black apron that you are expected to keep clean for you’re shifts.
Arriving to your shift: We expect that you arrive to your shift prepared to begin working at your rostered start time. You should read and understood any service notes in the first 10 minuets of you shift so you are aware of a ny changes for that days service.
TRAINING & DEVELOPMENT
At Agree to Agree Group, we pride ourselves on providing the support and pathways you require to reach your full potential and realise your goals in the hospitality industry.
Training and support will be offered at all stages of your growth within our company.
We facilitate ongoing compulsory and elective training across all of our venues to ensure that all of our employees have the resources to complete their work and to expand on their knowledge and skills because your growth and development is important to us.
All compulsory training will be paid, whereas elective training is optional and is offered as a free resource to all of our employees, attendance is encouraged but not compulsory.
We welcome feedback and suggestions from our team, your growth and development is important to us and is essential in growing our community and industry.
HOUSE RULES & GUIDELINES
All information regarding Agree to Agree Groups house rules, guidelines, values, policies & procedures can be found in the link below. We aim to ensure a safe and positive work place at all times. If you ever feel uncomfortable at work or feel that a peer is not upholding our policies, please let your venue manager know. If you feel you need to escalate an issue further, you can also contact our Head of Team and Culture, Casey via email at casey@agreetoagreegroup.com
We expect all employees of Agree to Agree Group to have read our policies before starting employment. Please follow the link below and sign off when you have read the document.
agreetoagreegroup.com.au/guidelines